Shipping Policy

​Order Processing Time:

All orders are processed within 2–4 business days (excluding weekends and holidays). During high-demand periods or promotional sales, processing times may be slightly longer. You will receive a confirmation email once your order has shipped.

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Shipping Rates and Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout. We currently ship within the United States, and delivery times typically range between 5-10 business days depending on your location and selected shipping method.

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Shipping Carriers:

We primarily ship through USPS and UPS. Once your order has shipped, you’ll receive a tracking number via email so you can monitor your delivery status.

International Shipping:
At this time, The Soy and Co. ships only within the United States. We hope to expand our international shipping options in the future.

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Damages and Lost Packages:

If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of delivery at support@thesoyandco.com with your order number and photos (if applicable). We’ll work with you to resolve the issue quickly.

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Shipping Delays:

Occasional delays may occur due to factors beyond our control, such as weather, carrier issues, or peak holiday volumes. We appreciate your patience and understanding in such cases.